The relationship between work professionalism and job satisfaction toward employee performance in mediating of organizational climate

Authors

  • Ade Candra Masters, Management Department, Faculty of Economics and Business, University of Brawijaya, Mawar Jambe Street, 65141, Malang, Indonesia https://orcid.org/0000-0002-1655-0125
  • Achmad Sudiro Professor, Faculty of Economics and Business, University of Brawijaya, Anggrek Street, 65151, Malang, Indonesia.
  • Christin Susilowati Ph.D., Faculty of Economics and Business, University of Brawijaya, Bukit Cemara Tujuh, 65144, Malang, Indonesia

DOI:

https://doi.org/10.20525/ijrbs.v12i2.2380

Keywords:

Work professionalism, Job Satisfaction, Organizational Climate, Employee Performance, Employees

Abstract

This study examines the effect of work professionalism, job satisfaction and organizational climate on employee performance in Muaradua Hospital employees. This study uses explanatory research with a quantitative approach. The population of this study included all Muaradua Regional General Hospital paramedics with a work period of more than one year. The sampling method is saturated, and the data collection technique uses questionnaire distribution. The data were analyzed using partial least square structural equation modeling (SEM-PLS). The results of this study indicate that work professionalism, job satisfaction, and organizational climate can directly improve employee performance. In addition, work professionalism and job satisfaction can improve the organizational climate. Organizational climate becomes partially mediating the relationship between work professionalism and job satisfaction on employee performance. The results of this study suggest that the hospital should be able to maintain professionalism and encourage job satisfaction, as well as create and improve strategies for factors related to organizational climate.

 

 

 

Downloads

Download data is not yet available.

Author Biographies

Ade Candra, Masters, Management Department, Faculty of Economics and Business, University of Brawijaya, Mawar Jambe Street, 65141, Malang, Indonesia

 

 

 

Achmad Sudiro, Professor, Faculty of Economics and Business, University of Brawijaya, Anggrek Street, 65151, Malang, Indonesia.

 

 

 

Christin Susilowati, Ph.D., Faculty of Economics and Business, University of Brawijaya, Bukit Cemara Tujuh, 65144, Malang, Indonesia

 

 

References

Abdelwahed, N. A. A., Soomro, B. A., & Shah, N. (2022). Predicting employee performance through transactional leadership and entrepreneur’s passion among the employees of Pakistan. Asia Pacific Management Review, xxxx. https://doi.org/10.1016/j.apmrv.2022.03.001 DOI: https://doi.org/10.1016/j.apmrv.2022.03.001

Adeniji, A., Salau, O., Awe, K., & Oludayo, O. (2018). Survey datasets on organisational climate and job satisfaction among academic staff in some selected private universities in Southwest Nigeria. Data in Brief, 19, 1688–1693. https://doi.org/10.1016/j.dib.2018.06.001 DOI: https://doi.org/10.1016/j.dib.2018.06.001

Ahmad, K. Z. Bin, Jasimuddin, S. M., & Kee, W. L. (2018). Organizational climate and job satisfaction: do employees’ personalities matter? Management Decision, 56(2), 421–440. https://doi.org/10.1108/MD-10-2016-0713 DOI: https://doi.org/10.1108/MD-10-2016-0713

Akrong, G. B., Shao, Y., & Owusu, E. (2022). Evaluation of organizational climate factors on tax administration enterprise resource planning (ERP) system. Heliyon, 8(6), e09642. https://doi.org/10.1016/j.heliyon.2022.e09642 DOI: https://doi.org/10.1016/j.heliyon.2022.e09642

Ali, M., Lei, S., & Wei, X. Y. (2018). The mediating role of the employee relations climate in the relationship between strategic HRM and organizational performance in Chinese banks. Journal of Innovation and Knowledge, 3(3), 115–122. https://doi.org/10.1016/j.jik.2016.12.003 DOI: https://doi.org/10.1016/j.jik.2016.12.003

Andersson, M., Moen, O., & Brett, P. O. (2020). The organizational climate for psychological safety: Associations with SMEs’ innovation capabilities and innovation performance. Journal of Engineering and Technology Management - JET-M, 55(January), 101554. https://doi.org/10.1016/j.jengtecman.2020.101554 DOI: https://doi.org/10.1016/j.jengtecman.2020.101554

Asio, J. M. R., & Jimenez, E. C. (2020). Professional Development, Organizational Climate, Supervisory Rapport and Overall Satisfaction of Employees: An Attitudinal Study. International Journal of Scientific Research in Multidisciplinary Studies, 6(4), 34–40. www.isroset.org

Ayalon, O., Toch, E., Hadar, I., & Birnhack, M. (2017). How developers make design decisions about Users’ Privacy: The place of professional communities and organizational climate. CSCW 2017 - Companion of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 135–138. https://doi.org/10.1145/3022198.3026326 DOI: https://doi.org/10.1145/3022198.3026326

Back, C., Hyun, D., Chang, S., & Jeung, D. (2022). Trauma Exposure and Suicidal Ideation Among Korean Male Fire fi ghters?: Examining the Moderating Roles of Organizational Climate. Safety and Health at Work, December, 1–7. https://doi.org/10.1016/j.shaw.2022.11.005 DOI: https://doi.org/10.1016/j.shaw.2022.11.005

Berberoglu, A. (2018). Impact of organizational climate on organizational commitment and perceived organizational performance: Empirical evidence from public hospitals. BMC Health Services Research, 18(1), 1–9. https://doi.org/10.1186/s12913-018-3149-z DOI: https://doi.org/10.1186/s12913-018-3149-z

Berliana, M., Siregar, N., & Dwi Gustian, H. (2018). International Review of Management and Marketing The Model of Job Satisfaction and Employee Performance. International Review of Management and Marketing, 8(6), 41–46. https://doi.org/10.32479/irmm.7183 DOI: https://doi.org/10.32479/irmm.7183

Bezdrob, M., & Šunje, A. (2021). Transient nature of the employees’ job satisfaction: The case of the IT industry in Bosnia and Herzegovina. European Research on Management and Business Economics, 27(2). https://doi.org/10.1016/j.iedeen.2020.100141 DOI: https://doi.org/10.1016/j.iedeen.2020.100141

Bianome, W. E., Sonhadji, A., & Purnomo. (2016). The contributions of the principals’ managerial skills and organizational climate towards productive teacher’s professionalism of vocational high schools in Kupang. AIP Conference Proceedings, 1778, 1–5. https://doi.org/10.1063/1.4965780 DOI: https://doi.org/10.1063/1.4965780

Chen, J., Xu, J., Zhang, C., & Fu, X. (2013). Medical professionalism among clinical physicians in two tertiary hospitals, China. Social Science and Medicine, 96, 290–296. https://doi.org/10.1016/j.socscimed.2012.09.044 DOI: https://doi.org/10.1016/j.socscimed.2012.09.044

Diamantidis, A. D., & Chatzoglou, P. (2019). Factors affecting employee performance: an empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012 DOI: https://doi.org/10.1108/IJPPM-01-2018-0012

Dorta-Afonso, D., Romero-Domínguez, L., & Benítez-Núñez, C. (2023). It’s worth it! High performance work systems for employee job satisfaction: The mediational role of burnout. International Journal of Hospitality Management, 108(October 2022). https://doi.org/10.1016/j.ijhm.2022.103364 DOI: https://doi.org/10.1016/j.ijhm.2022.103364

Faramarzpour, M., Farokhzadian, J., Tirgari, B., Mangolian Shahrbabaki, P., Borhani, F., & Rafati, F. (2021). Nurses’ perceptions of hospital ethical climate and their job satisfaction. Ethics, Medicine and Public Health, 18. https://doi.org/10.1016/j.jemep.2021.100664 DOI: https://doi.org/10.1016/j.jemep.2021.100664

Febriani, D. S. H., & Suharnomo, S. (2018). Pengaruh Pengawasan, Motivasi Kerja, Dan Komunikasi Interpersonal Terhadap Kinerja Karyawan Dengan Komitmen Organisasi Sebagai Variabel Intervening (Studi pada PT. Pos Indonesia (Persero) Cabang Ungaran). Diponegoro Journal of Management, 7(1), 43–54. https://ejournal3.undip.ac.id/index.php/djom/article/view/20895

Fereidouni, A., Teymoori, E., Maleki, Z., Ghanavati, M., & Vizeshfar, F. (2022). Relationships Between Job Satisfaction of Operating Room Nurses and Hospital’s Compliance With Protective Guidelines During the Covid-19 Pandemic: A Cross-Sectional Study, Iran. Journal of Perianesthesia Nursing, 38(1), 51–57. https://doi.org/10.1016/j.jopan.2022.03.007 DOI: https://doi.org/10.1016/j.jopan.2022.03.007

Ghozali, I. & Latan, H. (2015). Konsep, Teknik, Aplikasi Menggunakan Smart PLS 3.0 Untuk Penelitian Empiris. Semarang: Badan Penerbit UNDIP.

Han, H., Lee, K. S., Kim, S. (Sam), Wong, A. K. F., & Moon, H. (2022). What influences company attachment and job performance in the COVID-19 era?: Airline versus hotel employees. Tourism Management Perspectives, 44(January), 101001. https://doi.org/10.1016/j.tmp.2022.101001 DOI: https://doi.org/10.1016/j.tmp.2022.101001

Jiang, W., Zhao, X., Jiang, J., Zhou, Q., Yang, J., Chen, Y., Goldsamt, L., Williams, A. B., & Li, X. (2021). Hospital ethical climate associated with the professional quality of life among nurses during the early stage of COVID-19 pandemic in Wuhan, China: A cross-sectional study. International Journal of Nursing Sciences, 8(3), 310–317. https://doi.org/10.1016/j.ijnss.2021.05.002 DOI: https://doi.org/10.1016/j.ijnss.2021.05.002

Kaawaase, T. K., Bananuka, J., Peter Kwizina, T., & Nabaweesi, J. (2020). Intellectual capital and performance of small and medium audit practices: The interactive effects of professionalism. Journal of Accounting in Emerging Economies, 10(2), 165–189. https://doi.org/10.1108/JAEE-03-2018-0032 DOI: https://doi.org/10.1108/JAEE-03-2018-0032

Kepuasan, D. A. N., Terhadap, K., Perawat, K., Christy, V., Laoh, E., Harold, B., Kairupan, R., Ester, J., Kedokteran, F., Sam, U., Kesehatan, F., Universitas, M., & Ratulangi, S. (2022). Di rumah sakit umum hermana lembean. 11(2), 366–373.

Kurniawan, M. H., Hariyati, R. T. S., & Afifah, E. (2019). The relationship between caring preceptor, self-efficacy, job satisfaction, and new nurse performance. Enfermeria Clinica, 29, 464–470. https://doi.org/10.1016/j.enfcli.2019.04.069 DOI: https://doi.org/10.1016/j.enfcli.2019.04.069

Li, Y., Huang, H., & Chen, Y. Y. (2020). Organizational climate, job satisfaction, and turnover in voluntary child welfare workers. Children and Youth Services Review, 119, 105640. https://doi.org/10.1016/j.childyouth.2020.105640 DOI: https://doi.org/10.1016/j.childyouth.2020.105640

Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. International Journal of Nursing Studies, 94, 21–31. https://doi.org/10.1016/j.ijnurstu.2019.01.011 DOI: https://doi.org/10.1016/j.ijnurstu.2019.01.011

Marmo, S., Pardasani, M., & Vincent, D. (2021). Social Justice, Organizational Commitment and Job Satisfaction for Palliative Care Social Workers. Human Service Organizations Management, Leadership and Governance, 45(3), 184–199. https://doi.org/10.1080/23303131.2021.1875093 DOI: https://doi.org/10.1080/23303131.2021.1875093

Mrope, N. P. (2017). the Effect of Professionalism on Performance of Procurement Function in the Public Sector: Experience From the Tanzanian Public Entities. International Journal of Business and Management Review, 5(6), 48–59. www.eajournals.org

Newman, W. C., Chang, Y. F., & Lunsford, L. D. (2019). Professionalism and performance issues during neurosurgical training and job satisfaction after training: A single training center 50-year experience. Journal of Neurosurgery, 131(1), 245–251. https://doi.org/10.3171/2018.3.JNS172347 DOI: https://doi.org/10.3171/2018.3.JNS172347

Oh, N., Hong, N. S., Ryu, D. H., Bae, S. G., Kam, S., & Kim, K. Y. (2017). Exploring Nursing Intention, Stress, and Professionalism in Response to Infectious Disease Emergencies: The Experience of Local Public Hospital Nurses During the 2015 MERS Outbreak in South Korea. Asian Nursing Research, 11(3), 230–236. https://doi.org/10.1016/j.anr.2017.08.005 DOI: https://doi.org/10.1016/j.anr.2017.08.005

Park, B. M., & Jung, J. (2021). Effects of the resilience of nurses in long-term care hospitals during on job stress covid-19 pandemic: Mediating effects of nursing professionalism. International Journal of Environmental Research and Public Health, 18(19). https://doi.org/10.3390/ijerph181910327 DOI: https://doi.org/10.3390/ijerph181910327

Qalati, S. A., Zafar, Z., Fan, M., Sánchez Limón, M. L., & Khaskheli, M. B. (2022). Employee performance under transformational leadership and organizational citizenship behavior: A mediated model. Heliyon, 8(11). https://doi.org/10.1016/j.heliyon.2022.e11374 DOI: https://doi.org/10.1016/j.heliyon.2022.e11374

Sekaran, Uma dan Bougie, Roger. 2016. Research Methods For Business: A Skill Building Approach, 7th Edition. New Jersey: Wiley

Shanker, R., Bhanugopan, R., van der Heijden, B. I. J. M., & Farrell, M. (2017). Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior. Journal of Vocational Behavior, 100, 67–77. https://doi.org/10.1016/j.jvb.2017.02.004 DOI: https://doi.org/10.1016/j.jvb.2017.02.004

Siegel, R., König, C. J., & Lazar, V. (2022). The impact of electronic monitoring on employees’ job satisfaction, stress, performance, and counterproductive work behavior: A meta-analysis. Computers in Human Behavior Reports, 8(May 2021), 100227. https://doi.org/10.1016/j.chbr.2022.100227 DOI: https://doi.org/10.1016/j.chbr.2022.100227

Tidmarsh, M. (2020). ‘The right kind of person for the job’? Emotional labour and organizational professionalism in probation. International Journal of Law, Crime and Justice, 61(October), 100363. https://doi.org/10.1016/j.ijlcj.2019.100363 DOI: https://doi.org/10.1016/j.ijlcj.2019.100363

Tehranineshat, B., Torabizadeh, C., & Bijani, M. (2020). A study of the relationship between professional values and ethical climate and nurses’ professional quality of life in Iran. International Journal of Nursing Sciences, 7(3), 313–319. https://doi.org/10.1016/j.ijnss.2020.06.001 DOI: https://doi.org/10.1016/j.ijnss.2020.06.001

Wang, W., Wang, Y., Zhang, Y., & Ma, J. (2020). Spillover of workplace IT satisfaction onto job satisfaction: The roles of job fit and professional fit. International Journal of Information Management, 50(November 2018), 341–352. https://doi.org/10.1016/j.ijinfomgt.2019.08.011 DOI: https://doi.org/10.1016/j.ijinfomgt.2019.08.011

Wang, S., Wang, L., Liu, D., Xin, Y., Sun, G., Wang, Y., Wang, J., & Ping, L. (2022). The application of specialised management assistants in demand forecasting of human resources. Heliyon, 8(12), e11965. https://doi.org/10.1016/j.heliyon.2022.e11965 DOI: https://doi.org/10.1016/j.heliyon.2022.e11965

Yan, W., Kim, E., Jeong, S., & Yoon, Y. (2022). Toward Improving Working Conditions to Enhance Professionalism of Convention Workers: Focusing on the Difference between Job Satisfaction and Job Performance According to Professionalism Perception. International Journal of Environmental Research and Public Health, 19(10). https://doi.org/10.3390/ijerph19105829 DOI: https://doi.org/10.3390/ijerph19105829

Downloads

Published

2023-03-25

How to Cite

Candra, A., Sudiro, A., & Susilowati, C. (2023). The relationship between work professionalism and job satisfaction toward employee performance in mediating of organizational climate. International Journal of Research in Business and Social Science (2147- 4478), 12(2), 177–186. https://doi.org/10.20525/ijrbs.v12i2.2380

Issue

Section

Organizational Culture, Leadership and Human Resources Management