AL MASHAHEDI, A. B. A.; ZHANG, J. . .; HARJAN, S. Investigating the effect of the social customer relationship management (CRM) on customers and financial performance: Evidence from Iraq . International Journal of Research in Business and Social Science (2147- 4478), [S. l.], v. 10, n. 1, p. 235–245, 2021. DOI: 10.20525/ijrbs.v10i1.980. Disponível em: https://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/980. Acesso em: 1 may. 2024.