Deconstructing dimensions of resilience in Small and Medium Enterprise in Eswatini: a literature analysis

Authors

  • Warren Julius Kule Graduate School of Business, University of Kwazulu-Natal https://orcid.org/0000-0003-3029-7899
  • MacDonald Kanyangale University of KwaZulu-Natal

DOI:

https://doi.org/10.20525/ijrbs.v14i3.3890

Keywords:

Resilience, Dynamic Resilience, Resilience Model, Dimensions of SME Resilience

Abstract

Small and Medium Enterprises (SMEs) in Eswatini play a crucial role in employment creation and economic development. However, research on their resilience is limited. The objective of this conceptual paper is to review extant literature to identify dimensions of resilience and propose a framework for SME resilience in Eswatini. In pursuit of this objective, extant models and frameworks of resilience were reviewed to identify key developments in the evolution of resilience and dimensions, revealing what constitutes resilience in different existing models in the scholarly work. First, the results reveal that while six dimensions of resilience are commonly identified in generic frameworks, seven others are less widely shared. The six dimensions are resilience capacity triangle, anticipation, coping or impact resistance, sense-making, planning, and learning and innovation. Seven constitutive dimensions not commonly shared in generic models of resilience are impact resistance, recovery, restoration, rapidity of recovery, cognitive resilience, and contextual resilience. Second, four constitutive dimensions identified in the SME context of resilience are strategic agility, culture of support, resource utilisation, and exploration of opportunities. Based on these findings, a framework of SME dynamic resilience is proposed, which owner-managers may adopt to foster organisational and entrepreneurial resilience and address the high SME mortality rate in Eswatini. The study shows that developing SME resilience requires building integrated resilience capabilities, improving processes, and adopting foresight with an entrepreneurial orientation. Future research is necessary to validate or refine this conceptual framework of SME resilience.

Downloads

Download data is not yet available.

References

Abegunrin, W. N. (2000). Social and ecological resilience: Are they related? Progress in Human Geography, 24(3), 347–364. DOI: https://doi.org/10.1191/030913200701540465

Alberti, F. G., Ferrario, S., & Pizzurno, E. (2018). Resilience: Resources and strategies of SMEs in a new theoretical framework. International Journal of Learning and Intellectual Capital, 15(2). https://doi.org/10.1504/ijlic.2018.10010129 DOI: https://doi.org/10.1504/IJLIC.2018.091969

Allen, C. R., Angeler, D. G., Garmestani, A. S., Gunderson, L. H., & Holling, C. S. (2014). Panarchy: Theory and application. Ecology and Society, 17(4), 578–589. https://doi.org/10.1007/s DOI: https://doi.org/10.1007/s10021-013-9744-2

Barney, J. B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17, 99–120. DOI: https://doi.org/10.1177/014920639101700108

Baškarada, S., & Koronios, A. (2013). Data, information, knowledge, wisdom (DIKW): A semiotic theoretical and empirical exploration of the hierarchy and its quality dimension. Australasian Journal of Information Systems, 18(1), 1–24. DOI: https://doi.org/10.3127/ajis.v18i1.748

Boin, A., Kuipers, S., & Overdijk, W. (2013). Leadership in times of crisis: A framework for assessment. International Review of Public Administration, 18(1), 79–91. https://doi.org/10.1080/12294659.2013.10805241 DOI: https://doi.org/10.1080/12294659.2013.10805241

Bruneau, M., Chang, S. E., & Eguchi, R. T. (2003). A framework to quantitatively assess and enhance the seismic resilience of communities. Earthquake Spectra, 19, 733–752. DOI: https://doi.org/10.1193/1.1623497

Burnard, K., & Bhamra, R. (2011). Organisational resilience: Development of a conceptual framework for organisational responses. International Journal of Production Research, 49(18), 5581–5599. https://doi.org/10.1080/00207543.2011.563827 DOI: https://doi.org/10.1080/00207543.2011.563827

Chen, R., Xu, Y., & Liu, Y. (2021). Defining, conceptualizing, and measuring organisational resilience: A multiple case study. Sustainability, 13(2517). https://doi.org/10.3390/su13052517 DOI: https://doi.org/10.3390/su13052517

Coates, G., Li, C., Ahilan, S., Nigel, W., & Meshal, A. (2019). Agent-based modelling and simulation to assess flood preparedness and recovery of manufacturing small and medium-sized enterprises. Engineering Applications of Artificial Intelligence, 78, 195–217. DOI: https://doi.org/10.1016/j.engappai.2018.11.010

Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35(1), 128–152. DOI: https://doi.org/10.2307/2393553

De Marchi, V., Albort-Morant, G., & Leal-Rodríguez, A. L. (2018). Absorptive capacity and relationship learning mechanisms as complementary drivers of green innovation performance. Journal of Knowledge Management, 22(2), 432–452. DOI: https://doi.org/10.1108/JKM-07-2017-0310

Denyer, D. (2017). Organisational resilience: A summary of academic evidence, business insights, and new thinking. Cranfield School of Management & BSI.

Dias, Á. L., Cunha, I., Pereira, L., Costa, R. L., & Gonçalves, R. (2022). Revisiting small- and medium-sized enterprises’ innovation and resilience during COVID-19: The tourism sector. Journal of Open Innovation: Technology, Market, and Complexity, 8(1), 1–22. https://doi.org/10.3390/joitmc8010011 DOI: https://doi.org/10.3390/joitmc8010011

DiBella, J., Forrest, N., Burch, S., Rao?Williams, J., Ninomiya, S. M., Hermelingmeier, V., & Chisholm, K. (2023). Exploring the potential of SMEs to build individual, organisational, and community resilience through sustainability?oriented business practices. Business Strategy and the Environment, 32(1), 721–735. https://doi.org/10.1002/bse.3171 DOI: https://doi.org/10.1002/bse.3171

Doerfel, M. L., & Prezelj, I. (2017). Resilience in a complex and unpredictable world. Journal of Contingencies and Crisis Management, 25(3), 118–122. https://doi.org/10.1111/1468-5973.12 DOI: https://doi.org/10.1111/1468-5973.12177

Duchek, S. (2020). Organisational resilience: A capability-based conceptualisation. Business Research, 13(1), 215–246. https://doi.org/10.1007/s40685-019-0085-7 DOI: https://doi.org/10.1007/s40685-019-0085-7

Dwikat, S. Y., Arshad, D., & Mohd, S. M. N. (2022). The influence of systematic strategic planning and strategic business innovation on the sustainable performance of manufacturing SMEs: The case of Palestine. Sustainability, 14(20), Article 13388. https://doi.org/10.3390/su142013388 DOI: https://doi.org/10.3390/su142013388

Elisa, C., Stefano, D., & Antonella, Z. (2017). The resilience strategies of SMEs in mature clusters. Journal of Enterprising Communities, 11(1), 186–210. DOI: https://doi.org/10.1108/JEC-02-2015-0015

Erdiaw-Kwasie, M. O., Abunyewah, M., Yusif, S., & Arhin, P. (2023). In a pandemic, small and medium enterprises (SMEs): A systematic review of pandemic risk impacts, coping strategies and resilience. Heliyon, 9(10), e20352. https://doi.org/10.1016/j.heliyon.2023.e20352 DOI: https://doi.org/10.1016/j.heliyon.2023.e20352

Eswatini Centre for Financial Inclusion. (2018). Making Access Possible: SME. http://www.intracen.org

Herbane, B. (2019). Rethinking organisational resilience and strategic renewal in SMEs. Entrepreneurship and Regional Development, 31(5–6), 476–495. https://doi.org/10.1080/08985626.2018.1541594 DOI: https://doi.org/10.1080/08985626.2018.1541594

Hien Thi, T. D., Quyen, L. T., & Nguyen, P. T. N. (2024). Constructing a resilience measurement model for small and medium-sized enterprises in Vietnam: A PLS-SEM approach. Journal of Eastern European and Central Asian Research, 11(3), 526–536. DOI: https://doi.org/10.15549/jeecar.v11i3.1590

Holling, C. S. (1973). Resilience and stability of ecological systems. Annual Review of Ecology and Systematics, 4, 1–23. https://www.jstor.org/stable/2096802 DOI: https://doi.org/10.1146/annurev.es.04.110173.000245

International Labour Organisation. (2021). A framework to support small firms in developing countries navigate crises and build resilience. International Labour Office. https://www.ilo.org/publns

International Trade Centre. (2022). Promoting SME competitiveness in Eswatini. http://www.intracen.org

Iulian, G., Claudiu, G. B., Anca, A. V., Cristina, C. R., M?d?lina, G. M., & Gabriel, I. M. (2024). Enhancing organisational resilience: The transformative influence of strategic human resource management practices and organisational culture. Sustainability, 16, 4315. DOI: https://doi.org/10.3390/su16104315

Jorge, V. F., Ileana, R. C. M., Castro-Zuluaga, C. A., & Mateo, M. G. (2020). Small and medium enterprise-SMEs’ resilience model based on maturity cycle. Proceedings of the LACCEI International Multi-Conference for Engineering, Education, and Technology. https://doi.org/10.18687/LACCEI2020.1.1.304 DOI: https://doi.org/10.18687/LACCEI2020.1.1.304

Kanyangale, M., & Njoloma, E. (2020). Relational-based resilience of a public university: A case study on losing a library by Mzuzu University in Malawi. South African Journal of Libraries and Information Science, 86(1). https://doi.org/10.7553/86-1-1814 DOI: https://doi.org/10.7553/86-1-1814

Kativhu, S., Mwale, M., & Francis, J. (2018). Approaches to measuring resilience and their applicability to small retail business resilience. Problems and Perspectives in Management, 16(4), 275–284. https://doi.org/10.21511/ppm.16(4).2018.23 DOI: https://doi.org/10.21511/ppm.16(4).2018.23

Khin Khin Oo, N. C., & Rakthin, S. (2022). Integrative review of absorptive capacity’s role in fostering organisational resilience and research agenda. Sustainability, 14(19), Article 12570. https://doi.org/10.3390/su141912570 DOI: https://doi.org/10.3390/su141912570

Khoshnood, N. T., & Nematizadeh, S. (2017). Strategic agility and its impact on the competitive capabilities in Iranian private banks. International Journal of Business and Management, 12(2), 220–229. https://doi.org/10.5539/ijbm.v12n2p220 DOI: https://doi.org/10.5539/ijbm.v12n2p220

Lim, E. C., & Gaerlan, A. A. (2022). Examining culture, leadership, and organisational resilience levels: Towards an empirically based organisational resilience framework. International Journal of Entrepreneurship and Management Practices, 5(17), 42–48. https://doi.org/10.35631/IJEMP.517003 DOI: https://doi.org/10.35631/IJEMP.517003.

Limnios, E. M., & Mazzarol, T. (2011). Resilient organisations: Offense versus defense. In Future of Work and Organisations. http://ssrn.com/abstract=2123979

Li, D.-Y., & Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: Evidence from China. Journal of Business Research, 67(1), 2793–2799. DOI: https://doi.org/10.1016/j.jbusres.2012.08.007

Liu, X., Zhao, X., & Zhao, H. (2018). Absorptive capacity and business performance: The mediating effects of innovation and mass customisation. Industrial Management & Data Systems, 118(9), 1787–1803. https://doi.org/10.1108/IMDS-09-2017-0416 DOI: https://doi.org/10.1108/IMDS-09-2017-0416

Marco, B., & Insung, K. (2021). Enhancing SMEs’ resilience through digitalisation: The case of Korea. OECD SME and Entrepreneurship Papers. https://www.oecd.org

March, J. G., Sproull, L. S., & Tamuz, M. (1991). Learning from samples of one or fewer. Organisation Science, 2(1), 1–13. DOI: https://doi.org/10.1287/orsc.2.1.1

Masahiko, S. (2022). Environmental awareness and green business practices in the small business sector: Empirical evidence using small and medium business sector survey in Japan. Research Institute for Economics and Business Administration.

McManus, S., Seville, E., Brunsdon, D., & Vargo, J. (2007). Resilience management: A framework for assessing and improving the resilience of organisations. Resilient Organisations Research Programme. http://www.resorgs.org.nz

Miles, R. E., Snow, C. C., Meyer, A. D., & Coleman, H. J. (1978). Organisational strategy, structure, and process. The Academy of Management Review, 3(3), 546–562. https://doi.org/10.2307/257544 DOI: https://doi.org/10.5465/amr.1978.4305755

Mishrif, A., & Khan, A. (2023). Technology adoption as survival strategy for small and medium enterprises during COVID-19. Journal of Innovation and Entrepreneurship, 12(1), Article 23. https://doi.org/10.1186/s13731-023-00317-9 DOI: https://doi.org/10.1186/s13731-023-00317-9

Morales, S. N., Martínez, L. R., Gómez, J. A. H., López, R. R., & Torres-Argüelles, V. (2019). Predictors of organisational resilience by factorial analysis. International Journal of Engineering Business Management, 11. https://doi.org/10.1177/1847979019837046 DOI: https://doi.org/10.1177/1847979019837046

Nalindi, N., Mohd, S., & Ali, K. (2024). Digging deeper into organisational resilience through strategic agility and strategic orientation: A study from the perspective of Sri Lankan SME leaders. Sri Lanka Journal of Social Sciences, 47(1), 59–76. DOI: https://doi.org/10.4038/sljss.v47i01.9025

Nwankwo, C., & Kanyangale, M. (2020). Entrepreneurial orientation and survival of small and medium enterprises in Nigeria: An examination of the integrative entrepreneurial marketing model. International Journal of Entrepreneurship, 24(2), 1–14.

O'Regan, N., & Ghobadian, A. (2005). Innovation in SMEs: The impact of strategic orientation and environmental perceptions. International Journal of Productivity and Performance Management, 54(2), 81–97. DOI: https://doi.org/10.1108/17410400510576595

Perdomo, G. C., Nelson, L. B., & Alexander, Z. C. (2017). Absorptive capacity (AC): Knowledge generation and its evolution from variable to construct. Revista Publishing House.

Prasanna, K. K., & Nikolina, K. (2024). Building resilient SMEs: A multilevel approach. California Review of Management.

Purwanti, L., & Hapsari, R. (2022). Analysing the role of business resilience as SME's core competence to improve business performance on pandemic crisis: A study on Indonesian SMEs. DOI: https://doi.org/10.2991/aebmr.k.220128.036

Richardson, G. (2002). The metatheory of resilience and resiliency. Journal of Clinical Psychology, 58(3), 307–321. DOI: https://doi.org/10.1002/jclp.10020

Rohrbeck, R. (2010). Towards a maturity model for organisational future orientation. Academy of Management 2010 Annual Meeting - Dare to Care: Passion and Compassion in Management Practice and Research. https://doi.org/10.5465/ambpp.2010.54493637 DOI: https://doi.org/10.5465/ambpp.2010.54493637

Rohrbeck, R., & Kum, M. E. (2018). Corporate foresight and its impact on firm performance: A longitudinal analysis. Technological Forecasting and Social Change, 129, 105–116. https://doi.org/10.1016/j.techfore.2017.12.013 DOI: https://doi.org/10.1016/j.techfore.2017.12.013

Schoemaker, P. J. H., Heaton, S., & Teece, D. (2018). Innovation, dynamic capabilities, and leadership. California Management Review, 61(1), 15–42. DOI: https://doi.org/10.1177/0008125618790246

Shanmuganathan, P., Shankar, C., & Rajendran, M. (2021). The influence of strategic agility on organisational performance during pandemic: A perspective of SMEs in manufacturing sector. Advances in Economics, Business and Management Research, 216.

Sheffi, Y., & Rice, J. B. (2005). A supply chain view of the resilient enterprise.

Simmie, J., & Martin, R. (2010). The economic resilience of regions: Towards an evolutionary approach. Cambridge Journal of Regions, Economy and Society, 3(1), 27–43. DOI: https://doi.org/10.1093/cjres/rsp029

Sneader, B. K., & Singhal, S. (2020). Beyond coronavirus: The path to the next normal. McKinsey & Company. https://www.mckinsey.com

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. DOI: https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Van, F. A. J., Bosch, D., & Volberda, H. W. (2006). Absorptive capacity: Antecedents, models, and outcomes. https://www.researchgate.net/publication/228130958

Vogus, T. J., & Sutcliffe, K. M. (2007). Organisational resilience: Towards a theory and research agenda. Conference Proceedings - IEEE International Conference on Systems, Man and Cybernetics, 3418–3422. https://doi.org/10.1109/ICSMC.2007.4414160 DOI: https://doi.org/10.1109/ICSMC.2007.4414160

Weizi, L., Kecheng, L., Maksim, B., Abby, G., & Nicholas, O. (2016). E-leadership through strategic alignment: An empirical study of small- and medium-sized enterprises in the digital age. Journal of Information Technology, 31, 185–206. DOI: https://doi.org/10.1057/jit.2016.10

Westrum, R. (2006). A typology of resilient situations. In E. Hollnagel, D. D. Woods, & N. G. Leveson (Eds.), Resilience engineering: Concepts and precepts (pp. 55–65). Aldershot, UK: Ashgate. DOI: https://doi.org/10.1201/9781315605685-8

Wokutch, R. E., Singal, M., Gerde, V. W., & Naar, A. (2016). Exploring the antecedents of organisation resilience: A conceptual approach. Proceedings of the International Association for Business and Society, Charlottesville, VI. DOI: https://doi.org/10.5840/iabsproc20162725

Yang, X., & Smyrnios, K. X. (2018). Unravelling organisational resilience. Academy of Management Proceedings, Briarcliff Manor, NY. DOI: https://doi.org/10.5465/AMBPP.2018.10979abstract

Zahra, G. K., & Ali, A. G. (2021). Development of strategic resilience framework for small businesses post-COVID-19. Businesses.

Zahra, S. A., & George, G. (2002). Absorptive capacity: A review, reconceptualisation, and extension. Academy of Management Review, 27(2), 185–203. https://www.jstor.org/stable/4134351 DOI: https://doi.org/10.2307/4134351

Zhang, J., Long, J., & von Schaewen, A. M. E. (2021). How does digital transformation improve organisational resilience? Findings from PLS-SEM and fsQCA. Sustainability, 13(20), 11487. https://doi.org/10.3390/su132011487 DOI: https://doi.org/10.3390/su132011487

Downloads

Published

2025-05-03

How to Cite

Kule, W. J., & Kanyangale, M. (2025). Deconstructing dimensions of resilience in Small and Medium Enterprise in Eswatini: a literature analysis. International Journal of Research in Business and Social Science (2147- 4478), 14(3), 60–72. https://doi.org/10.20525/ijrbs.v14i3.3890

Issue

Section

Strategic Approach to Business Ecosystem and Organizational Development