Leveraging dynamic capabilities to drive innovation and enhance business performance

insights from the café industry in Malang City

Authors

DOI:

https://doi.org/10.20525/ijrbs.v13i5.3584

Keywords:

Business Development, Dynamic Capability Theory, Resource based view, Firm Performance, Entrepreneurship, education and skills, development, sustainability, innovation

Abstract

This study explores the critical role of dynamic capabilities in enhancing business performance among small and medium-sized enterprises (SMEs) in the café sector of Malang City, Indonesia. Specifically, it examines how dynamic capabilities influence both explorative and exploitative innovations and how these innovations, in turn, affect business performance. Using a quantitative approach, data were collected from 110 café owners through structured questionnaires. The results indicate that dynamic capabilities significantly impact both explorative and exploitative innovations. Explorative innovation, which involves the development of new products and the exploration of new markets, was found to have a substantial positive effect on business performance. Conversely, exploitative innovation, which focuses on refining and improving existing products and processes, showed a positive but less pronounced impact. The findings underscore the importance of dynamic capabilities in fostering innovation and improving business performance in a competitive environment. This study offers practical insights for café owners and entrepreneurs in the food and beverage sector, highlighting the need for continuous development of dynamic capabilities and a balanced approach to innovation. Future research is encouraged to expand on these findings by exploring additional factors and utilizing longitudinal data to capture the evolving nature of these relationships.

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Published

2024-08-20

How to Cite

Sari, D. N., Susilowati, C., & Moko , W. (2024). Leveraging dynamic capabilities to drive innovation and enhance business performance: insights from the café industry in Malang City. International Journal of Research in Business and Social Science (2147- 4478), 13(5), 85–95. https://doi.org/10.20525/ijrbs.v13i5.3584

Issue

Vol. 13 No. 5 (2024): July

Section

Strategic Approach to Business Ecosystem and Organizational Development

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Copyright (c) 2024 Devi Novita Sari, Christin Susilowati, Wahdiyat Moko

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