Job satisfaction as a mediation between motivation and employee performance in Bank Jatim

Authors

  • Suhartono Kusentyo Putra Universitas of Brawijaya Malang
  • Desi Tri Kurniawati Management Department, Faculty of Economics and Business, Brawijaya University

DOI:

https://doi.org/10.20525/ijrbs.v13i5.3568

Keywords:

Transformational leadership, Motivation, Work Enviroment, Employee Performance, Job Satisfaction

Abstract

This research is purpose to analyze the influence of transformational leadership and work environment on employee performance, the impact of motivation on job satisfaction, job satisfaction on employee performance, and motivation on employee performance with job satisfaction as a mediating variable. The study focuses on the Unit of Sharia Business in Bank Jatim, with a population of 224 employees. The result are transformational leadership, Work Environment and Job Satisfaction has a significant positive impact on employee performance. Job Satisfaction mediates the relationship between Motivation and Employee Performance, showing partial mediation. This suggests that work motivation enhances employee performance in the Sharia Business Unit of Bank Jatim, with or without direct involvement of job satisfaction. The findings provide valuable insights for improving management practices and fostering employee engagement at Unit of Sharia Business in Bank Jatim.

Downloads

Download data is not yet available.

References

Aprileani, Ayu Putri & Abadi, Ferryl. (2022). The Roles of Transformational Leadership on Employee’s Job Satisfaction, Readiness for Change, and Organizational Commitment of Islamic Banking in Indonesia. Indonesian Journal of Business Analytics (IJBA). 2(2), 2022: 213-230. https://doi.org/10.55927/ijba.v2i2.2228.

Baron, R.M and Kenny, D.A. (1986). The Moderator Mediator Variable in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology. Vol. 51, No. 6, pp. 1173-1182. DOI: https://doi.org/10.1037/0022-3514.51.6.1173 DOI: https://doi.org/10.1037//0022-3514.51.6.1173

Bass, B. M. (1990). From Transactional to Transformational Leadership: Learning to Share the Vision. Organizational Dynamics, 18, 19-32. http://dx.doi.org/10.1016/0090-2616(90)90061-S. DOI: https://doi.org/10.1016/0090-2616(90)90061-S

Bastari, A., Eliyana, A., & Wijayanti, T. W. (2020). Effects of transformational leadership styles on job performance with job motivation as mediation: A study in a state-owned enterprise. Management Science Letters, 10(12), 2883-2888. https://doi.org/https://doi.org/10.5267/j.msl.2020.4.019. DOI: https://doi.org/10.5267/j.msl.2020.4.019

Chandra, T., & Priyono. (2016). The influence of leadership styles, work environment and job satisfaction of employee performance - studies in the school of SMPN 10 Surabaya. International Education Studies, Vol. 9, No. 1, pp. 131-140. https://doi.org/10.5539/ies.v9n1p131. DOI: https://doi.org/10.5539/ies.v9n1p131

Eliyana, A., Ma'arif, S., & Muzakki. (2019). Job satisfaction and organizational commitment affect transformational leadership toward employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001. DOI: https://doi.org/10.1016/j.iedeen.2019.05.001

Hair, J. F. et al. 2017. A primer on partial least squares structural equation modelling (PLS-SEM). Second edi, International Journal of Research & Method in Education. Second edi. Los Angeles: SAGE Publications, Inc. https://doi.org/10.1080/1743727x.2015.1005806. DOI: https://doi.org/10.1080/1743727X.2015.1005806

Hamid, Abdul & Hazriyanto Hazriyanto. 2019. Pengaruh Kepuasan Kerja Terhadap Kinerja Karyawan PT. Aker Solutions Batam. Jurnal Benefita Ekonomi Pembangunan, Manajemen Bisnis dan Akuntansi. 4(2), (2019).http://doi.org/10.22216/jbe.v4i2.1877. DOI: https://doi.org/10.22216/jbe.v4i2.1877

Hayati & Caniago. 2012. Islamic Work Ethic: The Role of Intrinsic Motivation, Job Satisfaction, Organizational Commitment and Job Performance. International Congress on Interdisciplinary Business and Social Science 2012. https://doi.org/10.1016/j.sbspro.2014.05.148. DOI: https://doi.org/10.1016/j.sbspro.2014.05.149

Ibrahim, Mahdani, et all. (2022). Organizational Culture, Employee Motivation, Workload and Employee Performance: A Mediating Role of Communication. WSEAS TRANSACTIONS on BUSINESS and ECONOMICS Vol 19 (6). https://doi.org/10.37394/23207.2022.19.6. DOI: https://doi.org/10.37394/23207.2022.19.6

Jeffrey & Dantes. 2017. The Effect Of Leadership, Work Motivation, Work Environment Toward Employees’ Performance. International Journal Of Advanced Research (IJAR).

Korejan, M.M., & Shahbazi, H. (2016). Analysis of the Transformational Leadership Theory. Journal of Fundamental and Applied Sciences, 8, 452-461. https://doi.org/10.4314/jfas.v8i3s.192. DOI: https://doi.org/10.4314/jfas.v8i3s.192

Mangkunagara A.A Anwar Prabu,. 2000. Evaluasi Kinerja SDM, Bandung, Refika Aditama.

Mathews, C., & Khan, I. K. (2016). Impact of Work Environment on Performance of Employees in Manufacturing Sector in India: Literature Review. International Journal of Science and Research (IJSR), 5(4), 852–855. www.ijsr.net. DOI: https://doi.org/10.21275/v5i4.NOV162579

Paparang, N. C. P., Areros, W. A. and Tatimu, V. (2021). ‘Pengaruh Kepuasan Kerja terhadap Kinerja Pegawai Kantor PT. Post Indonesia di Manado’, Productivity, 2(2).

Prabowo, Thoni Setyo, Noermijati Noermijati, Dodi Wirawan Irawanto. 2018. The Influence Of Transformational Leadership And Work Motivation On Employee Performance Mediated By Job Satisfaction. Jurnal Aplikasi Manajemen. 6(1) http://dx.doi.org/10.21776/ub.jam.2018.016.01.20. DOI: https://doi.org/10.21776/ub.jam.2018.016.01.20

Priarso, dkk. 2018. The Effect Of Transformational Leadership Style, Work Motivation, And Work Environment On Employee Performance That In Mediation By Job Satisfaction Variables In Pt. Gynura Consulindo. Business and Entrepreneurial Review 18(2). https://doi.org/10.25105/ber.v18i2.5334 DOI: https://doi.org/10.25105/ber.v18i2.5334

Renyut, B., Modding, H. B., Bima, J., & Sukmawati, S. (2017). The effect of organizational commitment and competence on Job satisfaction and employee performance in Maluku Governor's Office. 19(11), 18–29. DOI: https://doi.org/10.31227/osf.io/hnwdt. DOI: https://doi.org/10.31227/osf.io/hnwdt

Sekaran, U. and Bougie, R. 2016. 'Research Methods for Business'. 7th edn. Wiley. https://doi.org/10.1007/978-94-007-0753-5_102084. DOI: https://doi.org/10.1007/978-94-007-0753-5_102084

Sholihin, Mahfud, and Dwi Ratmono. 2013. Analisis SEM-PLS Dengan WarpPLS 3.0. Yogyakarta: Penerbit Andi.

Simbolon, Julius., dan Nuridin. (2017). Pengaruh K3 dan Lingkungan Kerja terhadap Kinerja Karyawan (Studi pada PT. Dwi Lestari Nusantara). Jurnal Manajemen Bisnis Krisnadwipayana, 5 (2), 1-13. https://doi.org/10.31294/swabumi.v9i2.11015. DOI: https://doi.org/10.35137/jmbk.v5i2.115

Usakli, A., & Kucukergin, K. G. (2018). Using partial least squares structural equation modeling in hospitality and tourism: Do researchers follow practical guidelines? International Journal of Contemporary Hospitality Management, 30(11), 3462–3512.: https://doi.org/10.1108/IJCHM-11-2017-0753. DOI: https://doi.org/10.1108/IJCHM-11-2017-0753

Wahjono & Imam, S. (2010). Perilaku organisasi (Buku 1). Yogyakarta: Graha Ilmu. Robbins, Stephen & Judge, Timothy. 2013. Organizational Behavior Edition 15. US:Pearson.

Wang Haipeng., Chengxiang Tang., Shicao Zhao., Qingyue Meng., dan Xiaoyun Liu. 2017. Job Satisfation among Health Care Staff in Township Health Center in Rural China:Result From a Latent Class Analysis. International Journal of Environment Research and Publik Health. 14,1101; https://doi.org/10.3390/ijerph14101101. DOI: https://doi.org/10.3390/ijerph14101101

Downloads

Published

2024-08-20

How to Cite

Kusentyo Putra, S., & Kurniawati , D. T. (2024). Job satisfaction as a mediation between motivation and employee performance in Bank Jatim. International Journal of Research in Business and Social Science (2147- 4478), 13(5), 187–198. https://doi.org/10.20525/ijrbs.v13i5.3568

Issue

Section

Strategic Approach to Business Ecosystem and Organizational Development