Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa


  • Chux Gervase Iwu Cape Peninsula University of Technology, South Africa
  • Emmanuel Udekwe Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.
  • Andre Charles de la Harpe Faculty of Business and Management Sciences, Cape Peninsula University of Technology, South Africa.
  • Justin Olawande Daramola Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.



HRIS; Human resources information systems; Effective HRIS; HRIS usage; Health workforce; Sustainable health care delivery; South Africa, Descriptive literature


No organisation is ever static. For several reasons, each organisation reviews its aims and objectives from time to time. These reasons may be internally or externally driven. They could also be politically, economically and or socially motivated. Research has established that most of the attempts at bringing about change are based on the needs of employees and customers. Essentially, for the purposes of better management of employees and customers, human resource information systems (HRIS) are touted as the panacea for effective and efficient health sector service delivery. Focusing on South Africa, this paper used the descriptive literature review method to determine HRIS adoption issues within the health sector of South Africa. As an important sector in any growing economy, the health sector in our view benefits from a constant review of its mission. Within the context of South Africa, substantial emphasis is yet to be placed on health sector effectiveness. Elsewhere, in other regions and continents, research on HRIS adoption within the health sector suggests that its adoption is problematic but useful. The South African health sector is yet to fully embrace this technology and as a result is suffering from employee dissatisfaction, brain drain, and general maladministration. Investment in HRIS research is therefore instructive especially within the context of South Africa. What we have found through this review is that investing in HRIS is crucial; however, it requires thorough consideration for its funding, infrastructural support, and skilled manpower among others.


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Author Biographies

Chux Gervase Iwu, Cape Peninsula University of Technology, South Africa

Prof Chux Gervase Iwu is a professor and head of department in the Faculty of Business and Management Sciences of the Cape Peninsula University of TEchnology, South Africa.

Emmanuel Udekwe, Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.

Emmanuel Udekwe is a doctoral student in the Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.

Andre Charles de la Harpe, Faculty of Business and Management Sciences, Cape Peninsula University of Technology, South Africa.

Dr De La Harpe is an adjunct professor in the Graduate Center for Management in the Faculty of Business and Management Sciences of the Cape Peninsula University of Technology, South Africa

Justin Olawande Daramola, Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.

Prof Daramola is a professor in the Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.



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How to Cite

Iwu, C. G., Udekwe, E., de la Harpe, A. C. ., & Daramola, J. O. . (2021). Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa. International Journal of Research in Business and Social Science (2147- 4478), 10(5), 261–275.



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