Fintech-Based Financial Inclusion in Bangladesh
Overview, Challenges and Policy Directives
DOI:
https://doi.org/10.20525/ijfbs.v13i1.3227Keywords:
Fintech, Financial Inclusion, Digital Finance, BangladeshAbstract
Financial inclusion, especially the adoption of fintech, has emerged as a crucial avenue for removing the financial access divides in developing countries, including Bangladesh. Following the comprehensive analysis, this article intends to outline Bangladesh's recent experiences with fintech-based financial inclusion, identify the short-comings and hence make policy suggestions. Being a descriptive research, cross-sectional and observational research approaches are applied for the explanatory analysis of secondary data. Results suggest an urban-rural gap in the implementation of digital financial services, with urban areas consistently having higher rates of fully online branches and a greater number of financial machines. Despite this, the sharp rise in the issuance of active cards is a positive sign suggesting an expansion of consumer base and an adoption of electronic modes of payment. Moreover, inter-bank electronic fund transfers and online banking have experienced increasing uptake, revealing a progressing trend towards digital transactions within the banking industry. Additionally, the study identifies a speedy growth in the number of mobile financial services accounts in both urban and rural areas. This study adds to the exchange of ideas regarding financial inclusion by carrying out a detailed study of Bangladesh's digital financial transformation, exemplifying the accomplishments, obstacles, and future research directions. It highlights the need for targeted policies and ongoing research efforts to build inclusive financial systems to serve the entire society’s interest. Nevertheless, the observations will have both theoretical and practical significance, contributing towards building capability in harnessing technology for sustainability, community uplifting, and shaping a brighter future.
Downloads
References
Abdullahi, M. (2015). Effects of Cashless Economy Policy on Financial Inclusion in Nigeria: An Exploratory Study. Procedia - Social and Behavioral Sciences, 172, 49-56. https://doi.org/10.1016/j.sbspro.2015.01.334
Ahammed, M. M. U., Haq, A. H., Mia, M. S., Datta, R. K., Siddikee, M. J. A., & Hossain, M. S. (2023). Assessing Financial Inclusion in Bangladesh: A Comprehensive and Inclusive Measurement. Scope, 13(4), 96-115. Retrieved from https://www.researchgate.net/publication/378041537_96_wwwscope-journal
Ahammed, M. M. U., Sarmin, I. J., Aktar, M., Ara, J., & Datta, R. K. (2021). Farmers’financial Inclusion in Bangladesh: A Survey on Dinajpur district. Journal of Science and Technology, 19, 92-99.
Ahmed, A., & Hasan, M. E. (2021). Bangladesh toward Digital Financial Inclusion: FinTech Experience. Journal of Entrepreneurship and Business Innovation,8(2), 33-49.
Alliance for Financial Inclusion (August 2018). Financial inclusion journey: Bangladesh: Bringing the light into the blind spot. Alliance for Financial Inclusion, Kuala Lumpur, Malaysia. Retrieved from https://www.afi-global.org/wp-content/uploads/publications/2018-08/AFI_MS_Bangladesh_AW_digital.pdf
Aziz, A., & Naima, U. (2021). Rethinking digital financial inclusion: Evidence from Bangladesh. Technology in Society, 64, 101509.
Bangladesh Bank. (2020). Annual Report 2019-2020.
Berger, A. N. (2003). The economic effects of technological progress: Evidence from the banking industry. Journal of Money, credit and Banking, 141-176.
Bhuiyan, A. B., Ali, M. J., Zulkifli, N., & Kumarasamy, M. M. (2020). Industry 4.0: Challenges, Opportunities, and Strategic Solutions for Bangladesh. International Journal of Business and Management Future, 4(2), 41-56. https://doi.org/10.46281/ijbmf.v4i2.832
BTRC (2020). Mobile Financial Services in Bangladesh: An Overview. Bangladesh Telecommunication Regulatory Commission. Retrieved from http://www.btrc.gov.bd/sites/default/files/files/btrc.portal.gov.bd/annual_reports/851d78f5_c1c2_411a_a30d_341cef7775d9/2022-02-09-05-29-11613ef8220844934a991009b770acea.pdf
Chakrabarty, K.C. (2013). Proceedings of the international banking summit. International Banking Summit for Reserve Bank of India, Mumbai.
Chuen & R. Deng (Eds.), Handbook of Blockchain, Digital Finance, and Inclusion, Volume 1
Datta, R. K. (2021). Relationship between Cashless Banking and Bank’s Profitability of Bangladesh. International Journal of Science and Business, 5(7), 21-32. https://doi.org/10.5281/zenodo.4683181
Datta, R. K. (2021). Relationship between Financial Inclusion and GDP of Bangladesh. International Journal of Innovation and Applied Studies, 32(4), 485-493.
Datta, R. K., Sabuj, M. M. I., & Ahammed, M. M. U. (2022). Assessing the Factors for Choosing E-banking Services of Public Commercial Banks in Bangladesh. The International Journal of Business & Management, 10(5), 129-137. DOI No.: 10.24940/theijbm/2022/v10/i5/BM2205-028
David-West, O., Iheanachor, N., & Kelikume, I. (2018). A resource-based view of digital financial services (DFS): An exploratory study of Nigerian providers. Journal of Business Research, 88, 513-526. https://doi.org/10.1016/j.jbusres.2018.01.034
Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The Global Findex Database 2017: Measuring financial inclusion and the fintech revolution. The World Bank. https://doi.org/10.1596/978-1-4648-1259-0
Helsper, E. (2008). Digital inclusion: an analysis of social disadvantage and the information society. Department for Communities and Local Government, London. http://eprints.lse.ac.uk/id/eprint/26938
Islam, M. (2019). Seamless Finance and Opportunities Fintech in Bangladesh. Fintech, (30), 2. Retrieved from http://www.fintechbd.com/seamless-finance-and-opportunities-fintech-in-bangladesh/
Islam, N., Mustafi, M., Rahman, M. N., Nower, N., Rafi, M. M. A., Natasha, M. T., Hassan, R., & Afrin, S. (2018). Factors Affecting Customers’ Experience in Mobile Banking of Bangladesh. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3305925
Kavuri, A., & Milne, A. (2018). Fintech and the Future of Financial Services: What are the Research Gaps?. SSRN Electronic Journal. doi: 10.2139/ssrn.3215849
Khan, S. N., Akter, M., & Akter, R. (2017). Factors influencing adoption and usage of mobile banking: Bangladesh experience. International Journal of Finance and Banking Research, 3(1), 1-12. https://doi.org/10.11648/j.ijfbr.20170301.11
Khan, S. N., Akter, M., & Zeya, F. (2019). Bangladeshi banking innovations: A case study on mobile banking. Business and Management Practices in South Asia: A Collection of Case Studies, Springer Nature, 101-124.
Krivosheya, E. (2020). The role of financial innovations in consumer behavior in the Russian retail payments market. Technological Forecasting and Social Change, 161, 120304. https://doi.org/10.1016/j.techfore.2020.120304
Kuddus, M., Saha, P., & Rahman, N. (2020). Rural Banking System in Bangladesh: An Exploratory Study. International Journal of Science and Research, 9(1). doi:10.21275/ART20203835
McCaffrey, M., & Schiff, A. (2017). Finclusion to Fintech: Fintech Product Development for Low-Income Markets. SSRN Electronic Journal. doi: 10.2139/ssrn.3034175
Mialou, A., Amidzic, G., & Massara, A. (2017). Assessing countries' financial inclusion standing—A new composite index. Journal of Banking and Financial Economics, 2(8). https://doi.org/10.7172/2353-6845.jbfe.2017.2.5
Nassaji, H. (2015). Qualitative and descriptive research: Data type versus data analysis. Language teaching research, 19(2), 129-132. DOI: 10.1177/1362168815572747
Noor, W. (2021). What’s next for Bangladesh’s fintech innovation? Visa Economic Empowerment Institute. Retrieved from https://usa.visa.com/content/dam/VCOM/global/ms/documents/veei-whats-next-for-bangladesh.pdf
Ozili, P. K. (2018). Impact of digital finance on financial inclusion and stability. Borsa Istanbul Review, 18(4), 329-340. https://doi.org/10.1016/j.bir.2017.12.003
Pathak, A., Saini, M., & Sahoo, S. (2018). Country Focus Note: Bangladesh. MicroSave Consulting, 6.
Patwardhan, A. (2018). Chapter 4—Financial Inclusion in the Digital Age. In D. Lee Kuo Chuen & R. Deng (Eds.), Handbook of Blockchain, Digital Finance, and Inclusion, Volume 1(pp. 57-89). Academic Press. https://doi.org/10.1016/B978-0-12-810441-5.00004-X
Rahman, B., Ahmed, O., & Nitu, A. (2019). Social Entrepreneurs’ adoption of E-commerce in Bangladesh: Application of UTAUT model. Asa University Review, 13(1), 29-42.
Rahman, B., Ahmed, O., & Shakil, S. (2021). Fintech in Bangladesh: ecosystem, opportunities and challenges. International Journal of Business and Technopreneurship, 11(1), 73-90.
Rajan, R. G. (2015). A hundred small steps: Report of the committee on financial sector reforms. Planning Commission, Government of India, New Delhi.
Salampasis, D., & Mention, A.-L. (2018). Chapter 18 - FinTech: Harnessing Innovation for Financial Inclusion. In D. Lee Kuo Chuen & R. Deng (Eds.), Handbook of Blockchain, Digital Finance, and Inclusion, Volume 2 (pp. 451-461). Academic Press. https://doi.org/10.1016/B978-0-12-812282-2.00018-8
Sapovadia, V. (2018). Chapter 14—Financial Inclusion, Digital Currency, and Mobile Technology. In D. Lee Kuo Chuen & R. Deng (Eds.), Handbook of Blockchain, Digital Finance, and Inclusion, Volume 2 (pp. 361-385). Academic Press. https://doi.org/10.1016/B978-0-12-812282-2.00014-0
Sassi, S., & Goaied, M. (2013). Financial development, ICT diffusion and economic growth: Lessons from MENA region. Telecommunications Policy, 37(4-5), 252-261.
Siedlecki, S. L. (2020). Understanding descriptive research designs and methods. Clinical Nurse Specialist, 34(1), 8-12. https://doi.org/10.1097/nur.0000000000000493
Thakor, A. V. (2020). Fintech and Banking: What do we know?. Journal of Financial Intermediation, 41, 1-13. https://doi.rg/10.1016/j.jfi.2019.100833
Vijai, C. (2019). Fintech in India – Opportunities and Challenges. SSRN Electronic Journal. doi: 10.2139/ssrn.3354094.
Vo, D. H., Nguyen, N. T., & Thi-Hong Van, L. (2020). Financial inclusion and stability in the Asian region using bank-level data. Borsa Istanbul Review. https://doi.org/10.1016/j.bir.2020.06.003
Warschauer, M. (2004). Technology and social inclusion: Rethinking the digital divide. MIT press. Retrieved from https://clixplatform.tiss.edu/softwares/Reseach_data/Reseach_data_backup_HDD_20170601/Research%20data/miz_std_baseline/readings/%5BMark_Warschauer%5D_Technology_and_Social_Inclusion.pdf
Yesmin, S., Paul, T. A., & Mohshin Uddin, M. (2019). bKash: Revolutionizing mobile financial services in Bangladesh?. Business and management practices in South Asia: A collection of case studies, 125-148.
Zangirolami-Raimundo, J., de Oliveira Echeimberg, J., & Leone, C. (2018). Research methodology topics: Cross-sectional studies. Journal of Human Growth and Development, 28(3), 356-360. http://dx.doi.org/10.7322/jhgd.152198.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Rony Kumar Datta
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors contributing to IJFBS agree to publish their articles under the Creative Commons Attribution- 4.0 license, allowing third parties to share their work (copy, distribute, transmit) and to adapt it, under the condition that the authors are given credit, that the work is not used for commercial purposes, and that in the event of reuse or distribution, the terms of this license are made clear. Authors retain copyright of their work, with first publication rights granted to IJFBS. However, authors are required to transfer copyrights associated with commercial use to the Publisher. The authors agree to the terms of this Copyright Notice, which will apply to this submission if and when it is published by this journal
Submission of an article implies that the work described has not been published previously( except in the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, it will not be published elsewhere in the same form, in English or in any other languages, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication.