Management control system, organizational processes and institutional performance of technical training institutions in Kenya
The purpose of this study was to determine the Moderating Effect of Management Control System (MCS) in the relationship between Organisation Processes and Institutional Performance of Technical Training Institutions (TTIs) in Kenya. The study was a cross-sectional survey in nature and used explanatory research design with the population obtained from the TTIs that were registered with the Ministry of Education, Science and Technology (MOEST) and Technical and Vocational Education and Training Authority (TVETA) by 2015. The main research instrument was a closed-ended questionnaire. The hypotheses in this study were tested using Hierarchical Moderated Multiple Regression (MMR) and the study found that organization processes had a significant positive influence on the institutional performance of TTIs in Kenya. The study findings indicated that the estimated coefficient was 0.555 indicating that organization processes had a significant influence on institutional performance. Further, the study found evidence that (i) MCS moderates the relationship between organizational processes and institutional performance, (ii)) MCS had a moderating effect on the relationship between organizational processes and institutional performance of Technical Training Institutions (TTIs) in Kenya.
Afuah A. & Tucci C. (2000). Internet business models and strategies: Text and cases, McGraw-Hill Higher Education, Boston, MA.
Akareem, H. S., & Hossain, S. S. (2016). Determinants of education quality: What makes students’ perception different? Open Review of Educational Research, 3(1), 52–67.
Amadi. (2014). The effect of training and development on employees Performance. A case of Safaricom Limited. University of Nairobi, Kenya.
Amit, R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22(6–7), 493–520.
Amugune, B. K. (2014). Sample size determination and sampling techniques. Mental Health Workshop, Maanzoni.
Arora, A., & Kaur, S. (2015). Performance assessment model for management educators based on KRA/KPI. International Conference on Technology and Business Management, 23.
Bearden, C. E., Jawad, A. F., Lynch, D. R., Sokol, S., Kanes, S. J., McDonald-McGinn, D. M., Wang, P. P. (2004). Effects of a functional COMT polymorphism on prefrontal cognitive function in patients with 22q11. 2 deletion syndrome. American Journal of Psychiatry, 161(9), 1700–1702.
Belsley, D. A., Kuh, E., & Welsch, R. E. (2005). Regression diagnostics: Identifying influential data and sources of collinearity (Vol. 571). John Wiley & Sons.
Best, J.W. & Kahn, J. (2006). Research in Education: New Delhi: Prentice Hall of ...
Bevan, S. (2012). Good work, high performance and productivity. Work Foundation.
Black, P., Harrison, C., Lee, C., Marshall, B., & William, D. (2003). Formative and summative assessment: Can they serve learning together. AERA Chicago, 23.
Blumberg, S. J., & Luke, J. V. (2010). Wireless substitution: Early release of estimates from the National Health Interview Survey, January–June 2011. National Center for Health Statistics, 201(3).
Bryman, A. (2004). Qualitative research on leadership: A critical but appreciative review. The Leadership Quarterly, 15(6), 729–769.
Bryman, A., & Bell, E. (2015). Business research methods. Oxford University Press, USA.
Burton, L. J., & Mazerolle, S. M. (2011). Survey instrument validity part I: Principles of survey instrument development and validation in athletic training education research. Athletic Training Education Journal, 6(1), 27–35.
Chalmers, D., Lee, K., & Walker, B. (2008). International and national quality teaching and learning performance models currently in use. Carrick Institute for Learning and Teaching in Higher Education.
Chen, S., & Haziza, D. (2019). Recent Developments in Dealing with Item Non-response in Surveys: A Critical Review. International Statistical Review, 87, S192–S218.
Clark, V. P., & Creswell, J. W. (2011). Designing and conducting mixed methods research. Retrieved on July, 25, 2014.
Cohen, E. (2008). Book Review: Creswell, JW, & Plano Clark, VL (2006). Designing and Conducting Mixed Methods Research. Thousand Oaks, CA: Sage. Research on Social Work Practice, 18(5), 527–530.
Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2003). Applied multiple regression/correlation analysis for the behavioral sciences. Mahwah, NJ: Erlbaum (3rd ed.).
Cooper, D. J. (2014). On the intellectual roots of critical accounting: A personal appreciation of Tony Lowe (1928–2014). Critical Perspectives on Accounting, 25(4–5), 287–292.
Cordeiro, G. M., & Lemonte, A. J. (2011). The β-Birnbaum–Saunders distribution: An improved distribution for fatigue life modeling. Computational Statistics & Data Analysis, 55(3), 1445–1461.
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. SAGE Publications Sage CA: Los Angeles, CA.
Fortino, A. (2013). The Purpose of Higher Education: To Create Prepared Minds." evolllution. com. June 6.
Frazier, P. A., Tix, A. P., & Barron, K. E. (2004). Testing moderator and mediator effects in counseling psychology research. Journal of Counseling Psychology, 51(1), 115.
Glassman, A. M., & Opengart, R. (2016). Teaching Innovation and Creativity: Turning Theory into Practice. Journal of International Business Education, 11, 113.
Gleeson, J. (2010). Curriculum in context: Partnership, power and praxis in Ireland. Peter Lang.
Grigoroudis, E., Orfanoudaki, E., & Zopounidis, C. (2012). Strategic performance measurement in a healthcare Organization: A multiple criteria approach based on balanced scorecard. Omega, 40(1), 104–119.
Hannula, L. (2018). Graduate employment in the era of globalisation: Challenges, opportunities, and what finnish tertiary education could learn from the UK.
Harrison, J. (2002). Organizational Processes. Simulation Modelling Practice and Theory, 10, 249–251. https://doi.org/10.1016/S1569-190X(02)00118-1
Ho, T.-H., Su, X., & Wu, Y. (2014). Distributional and peer-induced fairness in supply chain contract design. Production and Operations Management, 23(2), 161–175.
Hoque, Z. (2014). 20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research. The British Accounting Review, 46(1), 33–59.
Johanson, R. K., & Adams, A. V. (2004). Skills development in sub-Saharan Africa. The World Bank.
Kaplan, R. S., & Norton, D. P. (2008). The execution premium: Linking strategy to operations for competitive advantage. Harvard Business Press.
Kaplan, R. S., & Norton, D. P. (2015). Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books). Harvard Business Review Press.
King, K., & McGrath, S. (2004). Knowledge for development. Comparing British, Japanese, Swedish and World Bank Aid. Human Sciences Research Council Press, Cape Town, South Africa.
Machado, M. J. C. V. (2013). Balanced Scorecard: An empirical study of small and medium size enterprises. Review of Business Management, 15(46), 129–148.
Marginson, D. E. (2002). Management control systems and their effects on strategy formation at middle-management levels: Evidence from a UK organization. Strategic Management Journal, 23(11), 1019–1031.
Martin, B., Kolomitro, K., & Lam, T. (2013). Training Methods: A Review and Analysis. Human Resource Development Review, 13, 11–35. https://doi.org/10.1177/1534484313497947
Massa, L., Tucci, C. L., & Afuah, A. (2017). A critical assessment of business model research. Academy of Management Annals, 11(1), 73–104.
Monden, Y. (2011). Toyota production system: An integrated approach to just-in-time. Productivity Press.
Montuori, A. (2011). Systems approach. The Encyclopedia of Creativity, 2(2011), 414–421.
Mose, J. M. (2014). Effect of corporate governance on financial performance of telecommunication firms in Kenya (PhD Thesis). School of business, university of nairobi.
Mugenda, A. G. (2008). Social science research: Theory and principles. Nairobi: Applied.
Mugenda, O. M., & Mugenda, A. G. (2003). Qualitative and quantitative approaches. Research Methods Africa Center for Technology Studies (Acts) Press. Nairobi Kenya.
Osborne, Christensen, W. R., & Gunter, J. (2001). Educational psychology from a statistician’s perspective: A review of the power and goodness of educational psychology research. National Meeting of the American Education Research Association (AERA), Seattle, WA.
Oseni, M. O., & Pollitt, M. G. (2016). The prospects for smart energy prices: Observations from 50 years of residential pricing for fixed line telecoms and electricity EPRG Working Paper 1611 Cambridge Working Paper in Economics 1622.
Pedhazur, E. J. (1997). Multiple Regression in Behavioral Research (3 rd ed). Orlando, FL:Harcourt Brace.
Peljhan, D. (2007). The role of management control systems in strategy implementation: The case of a Slovenian company. Economic and Business Review for Central and South-Eastern Europe, 9(3), 257.
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of Management, 35(3), 718–804.
Ruben, B. D. (2004). Pursuing excellence in higher education.
Sasongko, H. (2016). The analysis of the effectiveness of managerial leadership program at PT. Ikan Dorang (PhD Thesis). Widya Mandala Catholic University Surabaya.
Simons R. (1994). How new top managers use control systems as levers of strategic renewal. Stategic Management Journal.
Simons, R., Russ-Eft, D., Preskill, H., Tejada, R. A., Delgado Negrini, S., Montero Corrales, M., … González, A. (2000). Performance measurement and control systems for implementing strategy. IICA, Tegucigalpa (Honduras) Instituto Nacional Agrario, Tegucigalpa ….
Stichweh, R. (2011). Systems theory. International Encyclopedia of Political Science. New York: Sage.
Strier, K. B. (2016). Primate behavioral ecology. Routledge.
Tabachnick, B. G., & Fidell, L. S. (2001). Principal components and factor analysis. Using Multivariate Statistics, 4, 582–633.
Tabachnick, B. G., Fidell, L. S., & Ullman, J. B. (2007). Using multivariate statistics (Vol. 5). Pearson Boston, MA.
Tessmer, M. (2013). Planning and conducting formative evaluations. Routledge.
UNESCO. (2014). Research in early childhood education for sustainability: International perspectives and provocations. Routledge.
Veal, A. J. (2005). Business research methods: A managerial approach. Pearson Education Australia/Addison Wesley.
Waithaka, S. M., & Ngugi, K. (2012). Analysis of factors that influence implementation of performance contracts in state corporations (A Case of Kenya Civil Aviation Authority).
Copyright (c) 2019 International Journal of Research in Business and Social Science (2147- 4478)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Authors contributing to IJRBS agree to publish their articles under the Creative Commons Attribution- 4.0 NC license, allowing third parties to share their work (copy, distribute, transmit) and to adapt it, under the condition that the authors are given credit, that the work is not used for commercial purposes, and that in the event of reuse or distribution, the terms of this license are made clear. Authors retain copyright of their work, with first publication rights granted to IJRBS. However, authors are required to transfer copyrights associated with commercial use to the Publisher. The authors agree to the terms of this Copyright Notice, which will apply to this submission if and when it is published by this journal
Submission of an article implies that the work described has not been published previously( exceptin the form of an abstract or as part of a published lecture or academic thesis), that it is not under consideration for publication elsewhere, that its publication is approved by all authors and tacitly or explicitly by the responsible authorities where the work was carried out, and that, if accepted, it will not be published elsewhere in the same form, in English or in any other languages, without the written consent of the Publisher. The Editors reserve the right to edit or otherwise alter all contributions, but authors will receive proofs for approval before publication