Role of servant leadership on quality of work life (QWL) and work conflict with adversity quotient as mediator

  • Netty Merdiaty Bhayangkara Jakarta Raya University, Faculty of Psychology
  • Neil Aldrin Bhayangkara Jakarta Raya University, Faculty of Psychology
  • Delon Y N Runtu Bhayangkara Jakarta Raya University, Faculty of Psychology
Keywords: Serevant Leadership, Work Conflict, Quality of Work Life


This study aims to examine the role of servant leadership by using an adversity quotient mediator on workplace conflict and quality of work life. The study uses a quantitative approach using 332 respondents and uses path analysis using the AMOS version 24 program. There are five hypotheses proposed in this study. The results of this study indicate that the role of AQ mediators plays a good role in one of the variables, where the other variables do not really need the role of AQ mediators.


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How to Cite
Merdiaty, N., Aldrin, N., & Runtu, D. (2019). Role of servant leadership on quality of work life (QWL) and work conflict with adversity quotient as mediator. International Journal of Research in Business and Social Science (2147- 4478), 8(6), 88-95.