Exploring the challenges of forensic technology in responding to credit card fraud in Sedibeng Region, South Africa

Authors

DOI:

https://doi.org/10.20525/ijrbs.v11i4.1607

Keywords:

Credit card fraud, Forensic technology, Policing, Sedibeng region, South Africa

Abstract

Today use of Credit Card even in developing countries has become a common scenario. People use it to shop, pay bills and for online transactions. This study explored the challenges of forensic technology in responding to credit card fraud as an approach used by the South African Police Service (SAPS) in Sedibeng region. This study was carried out utilising a qualitative approach and thirty nine interviews were carried out among officials deployed in the SAPS, community leaders, members of the community and bank managers. The key findings indicated that the challenges in responding to this scourge is that the perpetrators utilise advanced technologies resources (computer hacking software) as opposed to SAPS which does not have systems nor capacity to effectively respond to this crime. The limited resources to respond to this crime adequately. For recommendations; significant emphases should be directed on the promotion of public awareness through public education. The intensive training of SAPS officials and inter-governmental collaboration between the SAPS, community police forums, bank managers and South African Banking Risk Information Centre (SABRIC) in understanding this technology are highly advised.

Downloads

Download data is not yet available.

References

Bhasin, M, L. (2016). The role of technology in combatting bank frauds: perspectives and prospects. School of Accountancy, University Utara Malaysia. Ecoforum. 5, 2 (9).

Dzomira, S. (2014), Electronic Fraud Risk in the Banking industry, Zimbabwe, Risk, Governance & Control: Financial Markets & Institutions, 4(2), 17-27.

Accenture Analytics Innovation Center (2015), “Protecting the Customer: Fighting Bank Fraud in a New Environment,” available at https://www.accenture.com, 1-9.

Bhasin, M.L. (2012). Audit Committee Scenario and Trends in a Developing Country, School of Doctoral Studies European Union Journal, 4, 53-70.

Bhasin, M. L. (2013). Corporate Governance and Forensic Accountant: An Exploratory Study, Journal of Accounting, Business and Management, October, 20(2), 55-75.

Bhasin, M.L. (2013a). An Empirical Investigation of the Relevant Skills of Forensic Accountants: Experience of a Developing Economy, European Journal of Accounting, Auditing and Finance Research, 1(2), June, 11-52.

Bhasin, M.L. (2013b). Audit Committee Scenario & Trends: Evidence from an Asian Country, European Journal of Business and Social Sciences, 1(11), February, 1-23.

Bhasin, M.L. (2013c), “Corporate Accounting Fraud: A Case Study of Satyam Computers Limited, Open Journal of Accounting, 2(4), April, 26-38.

Andrea, D. P., Olivier, C., Yann, B., Serge, W., & Gianluca, B. (2014). Learned lessons in credit card fraud detection from a practitioner perspective. Expert Systems with Applications, 41(1), 4915–4928. https://doi.org/10.1016/j.eswa.2014.02.026

Delamaire, L., Abdou, H., & Pointon, J. (2009). Credit card fraud and detection techniques: A review. Banks and Bank Systems, 4(2), 57–68.

Ishu, T. M., & Mrigya, M. (2016). Credit card fraud detection. International Journal of Advanced Research in Computer and Communication Engineering, 5, 2278–1021.

Johannes, J., Granitzer, M., Konstantin, Z., & Sylvie, C. (2018). Sequence classification for credit-card fraud detection. Expert Systems with Applications, 100(2), 234–245. https://doi.org/10.1016/j.eswa.2018.01.037

Payment Association South Africa [Online]. (2016). Card fraud 2016: Protect your card and information at all times. Retrieved July 18, 2019, from https://www.sabric.co.za/media/1038/2016-card-fraud-booklet.pdf

Premium, B. L. (2018) Bank card fraud climbing towards R800-million. 29 April, BusinessLive [Online]. Retrieved September 01,2020, from https://www.businesslive.co.za/bt/money/2018-04-28-bank-card-fraud-climbing-towards-r800-million

South African Banking Risk Information Centre. (2017). SABRIC digital banking crime statistics. Retrieved August 18, 2020, from https://www.icfp.co.za/article/sabric-digital-banking-crime-statistics.html

South African Banking Risk Information Centre. (2019). SABRIC digital banking crime statistics. Retrieved August 18, 2020, from https://www.icfp.co.za/article/sabric-digital-banking-crime-statistics.html

South African Banking Risk Information Centre. (2020). These are the most common banking scams in South Africa. 27 June, BusinessTech [Online]. Retrieved September 09, 2020, from https://businesstech.co.za/ news/banking/409869/these-are-the-most-common banking-scams-in-south-africa

Downloads

Published

2022-06-05

How to Cite

Motseki, M., & Tseko, M. J. (2022). Exploring the challenges of forensic technology in responding to credit card fraud in Sedibeng Region, South Africa. International Journal of Research in Business and Social Science (2147- 4478), 11(4), 205–212. https://doi.org/10.20525/ijrbs.v11i4.1607

Issue

Section

Financial and Economic Studies