A Field Research on Organizational Learning, Crisis Management Capability and Firm Performance


Organizational Learning
Crisis Management
Firm Performance

How to Cite

Yavuz, M., & Zehir, C. (2014). A Field Research on Organizational Learning, Crisis Management Capability and Firm Performance. International Journal of Research in Business and Social Science (2147- 4478), 3(3), 1-17. https://doi.org/10.20525/ijrbs.v3i3.105


Turkey has experienced a series of crises in 1994, 1999 and 2001, which induced remarkable damage in Turkish economy. Thus crisis management has been the main topic in Turkish agenda so many years. Besides crisis management, organizational learning also has been focused as an affective crisis management mean. Crisis preparedness process which is a part of crisis management is vital for any organization’s existence because the emergence of crises is inevitable. Therefore the crisis preparedness has been a topic of increasing importance for organizations seeking an effective way to fight against potential crises. In this context, this research aim to investigate the relationship among the crisis preparedness capability, organizational learning capability and organizational performance.  This survey is conducted on 400 managers of 114 firms operating in the Marmara region.  SPSS 15.0 statistics package program was used to analyze the data obtained from 400 questionnaires. Factor analysis, and reliability analysis have been executed to reveal the reliability of scale, and correlation and regression analyses have been executed to reveal the relationship among the crisis preparedness capability, organizational learning capability, and organizational performance.



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