How to Enable Thriving at Work through Organizational Trust

Authors

  • Omer Erdem Kocak

DOI:

https://doi.org/10.20525/ijrbs.v5i4.580

Keywords:

Thriving at Work, Vitality, Learning, Organizational Trust, Positive Relationship

Abstract

Positive organizational scholarship has gained attention in recent years which emphasizes investing in employee strengths. Review of relevant literature gave some insights on the relationship between organizational climate, inter-individual relationships and thriving at work. This study examines the impact of organizational trust on thriving at work quantitatively. Data was obtained from sample of academicians all over Turkey (n=422) participated to cross-sectional survey study stating their trust to management, supervisor, colleagues and their thriving at work. The structural equation modelling results showed a strong positive relationship between organizational trust and thriving at work (?=.74). Also, it was the first time thriving at work scale has been assessed in Turkey. The validity and reliability scores indicate its usability in Turkish literature.

Downloads

Download data is not yet available.

References

Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative science quarterly, 50(3), 367-403. doi: 10.2189/asqu.2005.50.3.367

Arbuckle, J. (2012). Amos 21 Reference Guide. Chicago: Small Waters Corporation.

Bakker, A. B., van Veldhoven, M., & Xanthopoulou, D. (2010). Beyond the Demand-Control model: Thriving on high job demands and resources. Journal of Personnel Psychology, 9(1), 3. Doi: 10.1027/1866-5888/a000006.

Bandura, A. (1962). Social learning through imitation. In Jones, M.R. (Ed.)., Nebraska sympoism on motivation. Lincoln: University Nebraska Press (211-269).

Bandura, A. 1977. Social Learning Theory. Prentice-Hall Inc., Englewood Cliffs, NJ

Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182

Bateman, T. S., & Strasser, S. (1984). A longitudinal analysis of the antecedents of organizational commitment. Academy of management journal,27(1), 95-112. Doi: 10.2307/255959.

Bollen, K. A. (1989). A new incremental fit index for general structural equation models. Sociological Methods & Research, 17(3), 303-316. Doi: 10.1177/0049124189017003004.

Brockner, J., Siegel, P. A., Daly, J. P., Tyler, T., & Martin, C. (1997). When trust matters: The moderating effect of outcome favorability. Administrative Science Quarterly, 558-583. Doi: 10.2307/2393738

Brown, J. S., & Duguid, P. (1991). Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation.Organization science, 2(1), 40-57.

Brown, S. L., Nesse, R. M., Vinokur, A. D., & Smith, D. M. (2003). Providing social support may be more beneficial than receiving it results from a prospective study of mortality. Psychological Science, 14(4), 320-327. Doi: 10.1111/1467-9280.14461

Button, S. B., Mathieu, J. E., & Zajac, D. M. (1996). Goal orientation in organizational research: A conceptual and empirical foundation. Organizational behavior and human decision processes, 67(1), 26-48. Doi: 10.1006/obhd.1996.0063

Cameron, K. S., Dutton, J. E., & Quinn, R. E. (2003). An introduction to positive organizational scholarship. Positive organizational scholarship, 3-13.

Carley, K. (1991). A theory of group stability. American Sociological Review, 331-354. Doi: 10.2307/2096108

Carlson, M., Charlin, V., & Miller, N. (1988). Positive mood and helping behavior: a test of six hypotheses. Journal of personality and social psychology, 55(2), 211. Doi: 10.1037/0022-3514.55.2.211

Carmeli, A., & Spreitzer, G. M. (2009). Trust, connectivity, and thriving: Implications for innovative behaviors at work. The Journal of Creative Behavior,43(3), 169-191. Doi: 10.1002/j.2162-6057.2009.tb01313.x

Chin, W. W. (1998). The partial least squares approach to structural equation modeling. In: Marcoulides GA (ed) Modern methods for business research. (pp. 295-336). Mahwah: Lawrence Erlbaum Associates

Chin, W. W., Gopal A., & Salisbury, W. D. (1997). Advancing the theory of adaptive structuration: The development of a scale to measure faithfulness of appropriation. Information Systems Research, 8(4), 342-367

Colvin, G. (2008). Talent is overrated: what really separated world-class performers from everybody else. New York, NY: Penguin.

Cook, J., & Wall, T. (1980). New work attitude measures of trust, organizational commitment and personal need non‐fulfilment. Journal of occupational psychology, 53(1), 39-52.

Creed, W. D., & Miles, R. E. (1996). Trust in organizations. Trust in organizations: frontiers of theory and research. Thousand Oaks, CA: Sage, 16-38

Deluga, R. J. (1995). The relation between trust in the supervisor and subordinate organizational citizenship behavior. Military Psychology, 7(1), 1

Demircan N. ve Ceylan, A. (2003). Örgütsel Güven Kavramı: Nedenleri ve Sonuçları. Yönetim ve Ekonomi, Celal Bayar Üniversitesi İ.İ.B.F. Dergisi. 10.2, 139-150.

Derin, N. (2011). İşletmelerde Geride Kalan Sendromu ve Örgütsel Güven. Ankara: Nobel Yayınları. ISBN: 9786051331324

Dutton , J. (2003). Energize your workplace: How to create and sustain high quality connections at work. San Francisco: Jossey-Bass. ISBN: 978-0787956226

Dweck, C. S. (1986). Motivational processes affecting learning. American psychologist, 41(10), 1040. Doi: 10.1037/0003-066X.41.10.1040

Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative science quarterly, 44(2), 350-383 doi: 10.2307/2666999

Edmondson, A. C. (2003). Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40(6), 1419-1452.

Falk, R. F., & Miller, N. B. (1992). A primer for soft modelling. Akron, OH: University of Akron Press

Ferres, N., Connell, J., & Travaglione, A. (2004). Co-worker trust as a social catalyst for constructive employee attitudes. Journal of Managerial Psychology, 19(6), 608-622. Doi: 10.1108/02683940410551516

Fornell, C. & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. Doi: 10.2307/3151312

Gambetta, D. (1988). Trust: Making and breaking cooperative relations. Oxford, England: Basil Blackwell

Geiger, L. (2013). Leading towards well-being: Exploring organizational climate, leadership and individual factors that relate to thriving at work. (Unpublished doctoral thesis). Pepperdine University, United States of America.

Gilbert, J. A., & Tang, T. L. P. (1998). An examination of organizational trust antecedents. Public Personnel Management, 27(3), 321. Doi: 10.1177/009102609802700303

Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis. 5th ed. Upper Saddle River, NJ: Printice Hall.

Islam, A., Cheong, T. W., Yusuf, D. H. M., Desa, H. (2011). A study on “Generation Y” behaviors at workplace in Penang. Australian Journal of Basic Applied Sciences 5(11). 1802-1812.

İslamoğlu, G., Börü, D., & Birsel, M. (2007). Kurum içinde güven: Yöneticiye, iş arkadaşlarına ve kuruma yönelik güven ölçümü (Alan araştırması ve sonuçları). İnkılap kitabevi.

Jöreskog, K. G., & Sörbom, D. (1993). LISREL 8: Structural equation modeling with the SIMPLIS command language. Scientific Software International.

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of management journal, 33(4), 692-724. Doi: 10.2307/256287

Kahn, W. A. (2007). Meaningful connections: Positive relationships and attachments at work. In J. E. Dutton, & B. R. Ragins (Eds.), Exploring positive relationships at work: Building a theoretical and research foundation (pp. 189–206). Mahwah, NJ: Lawrence Erlbaum Associates.

Kark, R., & Carmeli, A. (2009). Alive and creating: The mediating role of vitality and aliveness in the relationship between psychological safety and creative work involvement. Journal of Organizational Behavior, 30(6), 785-804. Doi: 10.1002/job.571

Keyes, C. L. & Haidt, J. (Eds.). (2003). Flourishing: Positive psychology and the life well lived. d. Washington, DC: American Psychological Association

Kim, D. J. (2012), "An investigation of the effect of online consumer trust on expectation, satisfaction, and postexpectation. Information Systems and E-Business Management, 10(2), 219-240. Doi: 10.1007/s10257-010-0136-2

Kline, R. B. (1998). Software review: Software programs for structural equation modeling: Amos, EQS, and LISREL. Journal of psychoeducational assessment, 16(4), 343-364. doi: 10.1177/073428299801600407

Koçak, Ö. E. (2014). The Moderating Effect of Self-Efficacy on the Relationship Between Job Resources and Work Engagement. (Unpublished Dissertation). Marmara University

Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of applied psychology, 76(5), 698. Doi: 10.1037/0021-9010.76.5.698

Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of management journal, 37(3), 656-669 doi: 10.2307/256704

Larson, C. E. ve LaFasto, F. M. J. (1989). Teamwork: What must go right/what can go wrong. Newbury Park. CA: Sage. (In) Mayer, R. C., Davis, J. H., & Schoorman, F. D. An Integration Model of Organizational Trust. Academy of Management Review, 20, 709-34.

Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of organizational behavior, 23(6), 695-706. DOI: 10.1002/job.165

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of management review, 20(3), 709-734. doi: 10.5465/AMR.1995.9508080335

McEvily, B., Perrone, V., & Zaheer, A. (2003). Trust as an organizing principle. Organization science, 14(1), 91-103. Doi: 10.1287/orsc.14.1.91.12814

Nix, G. A., Ryan, R. M., Manly, J. B., & Deci, E. L. (1999). Revitalization through self-regulation: The effects of autonomous and controlled motivation on happiness and vitality. Journal of Experimental Social Psychology, 35(3), 266-284. Doi: 10.1006/jesp.1999.1382

Özdaşlı, K. ve Yücel, S. (2010). Yöneticiye Bağlılıkta Yöneticiye Güvenin Etkisi: Yapısal Eşitlik Modeli ile Bir Analiz, Süleyman Demirel Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. 1 (11), 67-83.

Paterson, T. A., Luthans, F., & Jeung, W. (2014). Thriving at work: Impact of psychological capital and supervisor support. Journal of Organizational Behavior, 35(3), 434-446. DOI: 10.1002/job.1907

Porath, C., Spreitzer, G., Gibson, C., & Garnett, F. G. (2012). Thriving at work: Toward its measurement, construct validation, and theoretical refinement. Journal of Organizational Behavior, 33(2), 250-275. DOI: 10.1002/job.756

Quinn, R. W. (2007). Energizing Others in Work Connections. In Eds. Dutton, J., Ragins, B. R., (2007). Exploring positive relationships atwork: Building a theoretical and research foundation. LEA's organization and management series., (pp. 73-90). Mahwah, NJ, US: Lawrence Erlbaum Associates Publishers, xxi, 421 pp.

Quinn, R. W., & Dutton, J. E. (2005). Coordination as energy-in-conversation. Academy of Management Review, 30(1), 36-57. doi: 10.5465/AMR.2005.15281422

Robinson, S. L. (1996). Trust and breach of the psychological contract. Administrative science quarterly, 574-599. DOI: 10.2307/2393868

Rogers, C. (1961). On becoming a person: A therapist's view of psychotherapy. Houghton Mifflin Harcourt.

Rotter, J. B. (1954). Social learning and clinical psychology. Englewood Clifs: Printice Hall.

Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of management review, 23(3), 393-404. doi: 10.5465/AMR.1998.926617

Russell, J. A. (1980). A circumplex model of affect. Journal of personality and social psychology, 39(6), 1161. Doi: 10.1037/h0077714

Ryan, R. M., & Bernstein, J. H. (2004). Vitality. In C. Peterson, & M. E. P. Seligman (Eds.), Character strengths and virtues: A handbook and classification (pp. 273–290). New York: Oxford University Press.

Ryan, R. M., & Frederick, C. (1997). On energy, personality, and health: Subjective vitality as a dynamic reflection of well‐being. Journal of personality,65(3), 529-565. DOI: 10.1111/j.1467-6494.1997.tb00326.x

Ryff, C. D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. Journal of Personality and Social Psychology, 57(6), 1069. Doi: 10.1037/0022-3514.57.6.1069

Seligman, M. E., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction (Vol. 55, No. 1, p. 5). American Psychological Association.

Shockley-Zalabak, P., Ellis, K., & Winograd, G. (2000). Organizational trust: What it means, why it matters. Organization Development Journal. 18 (4). 35-48

Siemsen, E., Roth, A. V., & Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426-445. Doi: 10.1016/j.jom.2007.09.001

Sonenshein, S., Dutton, J. E., Grant, A. M., Spreitzer, G. M., & Sutcliffe, K. M. (2013). Growing at work: Employees' interpretations of progressive self-change in organizations. Organization Science, 24(2), 552-570. Doi: 10.1287/orsc.1120.0749

Sonnenberg, F. K. (1994). Managing with a conscience: How to improve performance through integrity, trust, and commitment. New York: McGraw-Hill Companies

Spreitzer, G., & Porath, C. (2012). Creating sustainable performance. Harvard Business Review, 90(1), 92-99.

Spreitzer, G., Sutcliffe, K., Dutton, J., Sonenshein, S., & Grant, A. M. (2005). A socially embedded model of thriving at work. Organization Science, 16(5), 537-549. Doi: 10.1287/orsc.1050.0153

Szulanski, G., Cappetta, R., & Jensen, R. J. (2004). When and how trustworthiness matters: Knowledge transfer and the moderating effect of causal ambiguity. Organization Science, 15(5), doi. 600-613. 10.1287/orsc.1040.0096

Tan, H. H., & Tan, C. S. (2000). Toward the differentiation of trust in supervisor and trust in organization. Genetic, Social, and General Psychology Monographs.

Tsai, W., & Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464-476. doi: 10.2307/257085

Tyler, T. R. (2003). Trust within organisations. Personnel review, 32(5), 556-568. Doi: 10.1108/00483480310488333

Wallace, J. C., Butts, M. M., Johnson, P. D., Stevens, F. G., & Smith, M. B. (2013). A Multilevel Model of Employee Innovation Understanding the Effects of Regulatory Focus, Thriving, and Employee Organizational Trust Climate. Journal of Management, doi:10.1177/0149206313506462

Warr, P. (1990). The measurement of well‐being and other aspects of mental health. Journal of occupational Psychology, 63(3), 193-210. DOI: 10.1111/j.2044-8325.1990.tb00521.x

Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of management review, 23(3), 513-530. doi: 10.5465/AMR.1998.926624

Wixom. B. H., Watson H. J. (2001). An empirical investigation of the factors affecting data warehousing. MIS Quarterly 25(1), 17-41. DOI: 10.2307/3250957

Wright, T. A. (2003). Positive organizational behavior: An idea whose time has truly come. Journal of Organizational Behavior, 24(4), 437-442. DOI: 10.1002/job.197

Yang, J., Mossholder, K. W., & Peng, T. K. (2009). Supervisory procedural justice effects: The mediating roles of cognitive and affective trust. The Leadership Quarterly, 20(2), 143-154. Doi: 10.1016/j.leaqua.2009.01.009

Yeatts, D. E. & Hyten. C. (1998). High-performing self-managed work teams: A comparison of theory to practice. Thousand Oaks, CA: Sage.

Zhang, Y., Fang, Y., Wei, K. K., & Chen, H. (2010). Exploring the role of psychological safety in promoting the intention to continue sharing knowledge in virtual communities. International Journal of Information Management, 30(5), 425-436. Doi: 10.1016/j.ijinfomgt.2010

Downloads

Published

2016-07-20

How to Cite

Kocak, O. E. (2016). How to Enable Thriving at Work through Organizational Trust. International Journal of Research in Business and Social Science (2147- 4478), 5(4), 40–52. https://doi.org/10.20525/ijrbs.v5i4.580

Issue

Section

Articles