The study and prioritization of job satisfaction dimensions in zanjan-based Refah Bank employees

Siavash Rashidi, Hashem Kozechia, Akbar Heidary


Theories associated with job satisfaction are based on the principle that all environmental elements could shape entire career satisfaction.  In literature, major studies illustrate that positive and negative emotions are largely associated with job satisfaction. Job satisfaction source is not only job position but also other factors such as the physical and social work environment, relationships with supervisors and colleagues, group culture and management style of the managers.  In this study, it is aimed to evaluate and prioritize the five dimensions of job satisfaction in Zanjan Refah Bank employees: (i) the nature of the job (ii) supervisor, (iii) peer, (iv) promotion and (v) payment. In this study a field research was applied with a survey study. To testify the hypothesis, the Pearson parametric and Friedman test was conducted. The major findings of this study are (i) there is a negative correlation exists between level of education and nature of the job  (ii) job promotion and payment, (iii) there is not any significant differences in job satisfaction between men and women.

Keywords: Refah Bank, Zanjan, job satisfaction

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